IT is an industry with a high number of different careers within it. For someone looking to start out in the field, perhaps having just graduated with an MSCIS or computer information systems degree, it can be hard to really make sense of all of the different potential roles, and which may actually be fun to work in for your personality type. Naturally, some IT jobs are well suited to people who like to focus and work on their own, for instance programming jobs, however if you are someone who feels like they would rather have a job where they get to speak to lots of people and interact with them all day, then these may not be fulfilling.
Here, then, are three IT careers you could consider if you see yourself as a people person:
Aside from stereotypes about having to tell users to ‘log out and back in again’ all day, technical support roles can actually be very varied. In some roles, you provide support over the phone, but in others it may be by visiting other parts of your company’s site or client locations. Technical support tends to have levels, with ‘first line’ support being the people who talk to users and log things, and then other lines of support being people who are specialized in different technologies and fix the more tricky problems, and liaise with the people who reported them. Working in technical support is all about dealing with people and problem solving, so is a great role for outgoing people who enjoy helping others.
If you like the idea of working on software projects or major hardware and network installations, then becoming a project manager could be well suited. Project managers coordinate the work of all of the different teams involved, and have to report back to managers and clients on progress. This means being someone who is good at communicating both with technical people, and with people who are from a non-technical, commercial background. Project managers need good admin and reporting skills as well as being people who are comfortable with having lots of ‘balls in the air’ and talking to people at all levels, and also need to cope well with pressure. This can be a lucrative and interesting career path to follow if you want to be in the thick of things and talking to lots of people, so could be a good way to use your CIS degree.
Corporate trainers are in high demand, and so if you have great technical skills but also like the idea of teaching and presenting, this could be a good choice for you. Trainers can teach well known technologies or teach in house people within a business how to use custom systems, so do need good technical knowledge, and may also have to design courses themselves.
These are just three careers in IT you may want to consider if you think you are a people person!