Smartphones have changed the way people do things, allowing us to communicate, pay bills, play games, and watch movies. However, there are still a lot of people that aren’t comfortable doing everything on their phone.
According to online cartridge company Cartridge Save, over 80 percent of Brits are glad to switch from paper tickets to electronic tickets when they travel. Despite the high percentage that are happy with e-tickets, only 30 percent of Brits are comfortable making payments with digital wallets, citing security as their main concern.
Cartridge Save conducted a survey asking 1,685 U.K. residents over the age of 18 how happy they are using e-tickets from their mobile devices when travelling. 81 percent of those surveyed said they were happy using e-tickets, while 17 percent said they weren’t.
The most common responses from people who like using e-tickets for travel was that nit was more convenient because they don’t have to wait in line to buy their tickets or print their tickets. Others said they prefer e-tickets because it is on their mobile device, so they don’t have to worry about looking for it in their bag or worry about leaving their ticket at home.
A few people surveyed said they were concerned about the battery on their mobile device going out while they’re travelling, which will prevent them from using e-tickets.
The results of the survey showed that people aged 25 to 34 were most likely to use e-tickets to travel, while people over 65 were the least likely to use e-tickets. The discrepancy in age shows that people who grew up with the technology are comfortable embracing it while the older generation aren’t as quick to embrace new technology.
Another interesting revelation by the survey is that people age 18-24, who grew up with the technology, were less likely to use e-tickets than people age 65 and older.
The people that said they were less likely to use e-tickets during the survey, cited security and the reliability of e-tickets as their biggest concern regarding the use of e-tickets.
In the past few years, banks and online payment systems have been working on digital wallets, which can be used to shop or pay for goods and services online without using a debit or credit card. In 2014, Apple launched Apple Pay, which allows Apple users to make payments anywhere as long as they have their device with them. Since then Android and Google have followed suit.
According to the survey, 60 percent of the respondents knew what digital wallets were, while 30 percent didn’t. Financial institutions are counting on the number of people that use digital wallets to go up as more people are becoming familiar with the new payment system.
Credit to pcdrome for informing us of this new research.