Cloud solutions are something that a lot of businesses have started using, because it is a way for them to increase their capacity, or add additional capabilities without having to invest in licensing new software, training new personnel, or investing in new infrastructure. It has become a very popular tool for businesses worldwide, and it is expected to get even bigger, because it is convenient and cost effective for businesses to use.
What are Cloud Solutions?
There is a lot of misconception about cloud computing, but it is simply using the internet to store and access data and programs, instead of using the hard drives on your computers. Businesses used to have hardware servers that they used to store their apps and other programs, those servers require an IT department that is paid to maintain it and perform upgrades when needed. While these servers are still used by some businesses, they tend to cost a lot of money, and aren’t very feasible for small business owners.
With cloud solutions, businesses don’t have to pay for software or storage like they did in the past, they can implement programs that make their access to software more cost efficient, with programs like Software-as-a-Service, also known as SaaS. With SaaS, businesses can subscribe to an application that they access over the internet. Businesses can also create custom applications that can be used by everyone in the company, when they subscribe to Platform-as-a-Service (PaaS). There is also the Infrastructure-as-a-Service, which is the model employed by Google, Rackspace, and Amazon, where they provide a backbone that can be rented out by other companies. A good example of that is Netflix and other streaming services; Netflix provides streaming services for their customers by using Amazon Web Services.
If you are a business owner that is thinking of switching to cloud solutions, there are some important factors to keep in mind, some of which are:
Security
When it comes to cloud services, a business owner needs to decide what is best for their company in terms of security. There are two types of cloud services available, the public cloud and the private cloud. With the public cloud, businesses get to share hardware, application software, operating systems and data centers with other companies, which makes it cheaper for the company, but it also opens up the company’s susceptibility to security breaches.
In the private cloud, the company’s database and business applications are stored in its own virtual layer, which provides it with added security, but allows the business to share hardware. Another advantage of the private cloud is the fact that a problem with one customer’s application does not affect the other customers, unlike the public cloud where a problem affects all users. Each customer also has a unique security model, which provides stricter access to sensitive data and other applications.
Amcom Cloud Services provides businesses with their own dedicated cloud, and work with the businesses to build and design a cloud platform that will meet their needs. They also have a shared cloud server, which provides your business with the latest application software and access to other programs to help your business grow. Amcom can also provide businesses with access to the Amazon Web Services Gateway, which is one of the biggest and most powerful clouds in the world.
Ease of Use
Another important aspect of choosing the right cloud solution service is the ease of use of that service. A business should have a cloud solution service that allows you to have access to data such as users, user activity, time periods, apps, sessions, locations, devices, and content, all of which Amcom provides.
Business owners should also be allowed to ask any business or security questions of the analytics team, and get a detailed and accurate answer. They should also be able to create proactive policies and alerts to watch for non compliant or undesired behavior, to help them protect their business better.
Customer Service
One of the most important aspects of a business is their customer service, which is why business owners should make sure the company they hire to set up their cloud solution services has a good customer service department. If any department of the business has a problem with the cloud service, they should be able to get in touch with a customer service department that will help them fix the problem in a timely manner, so it doesn’t affect the business greatly. A good customer service department can also help your business scale up or scale down your cloud service, depending on the changes in your company.
