Massive steps forward are being made in VoIP and unified communications technology every year. These advanced business phone systems are changing the way we work and interact in the workplace, and this evolution is happening now faster than ever.
It always helps to be aware of upcoming trends, allowing you to remain one step ahead of the technology curve. Take a look at our top four trends for business phone systems in 2015.
Increasing use of cloud video conferencing
Teleconferencing, which has been an increasingly popular business tool for decades now, is gradually losing market share to more modern, visual communication. With remote working on the rise, this trend has very positive implications for relationship building, not to mention the benefits achieved through more streamlined communication and enhanced productivity. You can expect video technology to continue to grow throughout the rest of 2015.
Increased capabilities of collaboration technology
Remote teams work together more commonly than ever before and, both in business and at home, people are collaborating to cultivate innovation and productivity. In the year ahead we will see further integrations of existing communication technologies, including internal company networks and VoIP business phone systems. The result will be an environment of user-friendly interfaces for consistent collaboration.
VoIP continues to grow in enterprise space
As VoIP phone systems have continually improved in functionality and become more cost-effective, they have become an increasingly popular options for small-to-medium businesses. The same is not exactly true for larger enterprises, which often have the existing staff and expertise to operate complex in-house phone systems.
This is all changing, however, as a result of VoIP systems starting to overtake the functionality of physical systems, not to mention the increasingly competitive pricing at a larger scale. This trend is proved by the fact that enterprise-level VoIP uptake has remained around 12.9 percent per year since 2009.
Rise in VoIP attacks
As with most data-driven systems, the increase in VoIP usage will come with a correspondingly heightened risk of malicious attacks. Business phone systems must remain ahead of ongoing security issues. IT departments will have to expand their skills and technical know-how in order for the business to remain secure across the many networked devices that work together.
This is by no means an exhaustive list of current trends in the VoIP phones landscape, but it should put your business in better stead for moving forward.
Is your business ready for what’s ahead? Let us know in the comments.